--- title: "FAQ | SP Design Ltd" description: "Frequently asked questions about digital printing, cardboard engineering, graphic design and installation services from SP Design Ltd." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": [ "LocalBusiness", "ProfessionalService" ], "@id": "https://spdesignltd.com/#organization", "name": "SP Design Ltd", "description": "SP Design Ltd is a professional digital printing and cardboard engineering company based in Potters Bar, Hertfordshire. 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We deliver and install across the entire United Kingdom - from local Hertfordshire projects to nationwide rollouts." } }, { "@type": "Question", "name": "How do I get a quote?", "acceptedAnswer": { "@type": "Answer", "text": "You can request a free quote by calling us on 01707 661 332, emailing sales@spdesignltd.com, or using the contact form on our website. We aim to respond within one business day." } }, { "@type": "Question", "name": "What is your typical turnaround time?", "acceptedAnswer": { "@type": "Answer", "text": "Turnaround depends on the project scope. Simple print jobs can be completed within 2-3 working days. Complex cardboard engineering or large installations may take 2-4 weeks. We always discuss timelines upfront and offer rush services where possible." } }, { "@type": "Question", "name": "Do you offer design services or print-only?", "acceptedAnswer": { "@type": "Answer", "text": "Both! We offer a complete end-to-end service from concept and design through to printing, engineering and installation. You can also supply your own print-ready artwork if you prefer." } }, { "@type": "Question", "name": "What file formats do you accept?", "acceptedAnswer": { "@type": "Answer", "text": "We accept PDF (preferred), AI, EPS, PSD, TIFF, JPEG and PNG. For best results, supply artwork in CMYK colour mode at 300dpi for standard print or 150dpi for large format." } }, { "@type": "Question", "name": "Can I visit your workshop?", "acceptedAnswer": { "@type": "Answer", "text": "Absolutely! You're welcome to visit our Potters Bar workshop. Please call ahead on 01707 661 332 to arrange a convenient time." } }, { "@type": "Question", "name": "Do you offer same-day or rush services?", "acceptedAnswer": { "@type": "Answer", "text": "We offer rush services for straightforward print jobs where possible. Please call us to discuss your deadline and we'll do our best to accommodate." } }, { "@type": "Question", "name": "What materials do you print on?", "acceptedAnswer": { "@type": "Answer", "text": "We print on a wide range of materials including paper, card, vinyl, PVC, foamex, acrylic, fabric, mesh, corrugated board and more. We can advise on the best material for your specific application." } }, { "@type": "Question", "name": "Are your materials recyclable/eco-friendly?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, sustainability is important to us. We use eco-friendly UV-stable inks, recyclable materials wherever possible, and processes that minimise waste. Many of our cardboard engineering projects use fully recyclable corrugated board." } }, { "@type": "Question", "name": "Do you work with marketing agencies?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, we work with agencies regularly. We can produce to your specifications or collaborate on the design and engineering from scratch. We're happy to work as a white-label supplier if needed." } }, { "@type": "Question", "name": "What is your payment process?", "acceptedAnswer": { "@type": "Answer", "text": "We take a deposit before production begins, with the balance due on completion. For larger projects we can arrange staged payments. We accept bank transfer and all major cards." } }, { "@type": "Question", "name": "What is the maximum print size you can produce?", "acceptedAnswer": { "@type": "Answer", "text": "Our large format printers can produce prints up to 3 metres wide with virtually unlimited length. For very large projects, we can tile multiple panels together." } }, { "@type": "Question", "name": "Do you print on rigid materials like foamex and acrylic?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, we print directly onto rigid substrates including foamex, acrylic, dibond, corriboard and MDF. We can also laminate prints onto rigid boards for extra durability." } }, { "@type": "Question", "name": "What is the difference between indoor and outdoor print?", "acceptedAnswer": { "@type": "Answer", "text": "Outdoor prints use UV-stable inks and weather-resistant materials that won't fade or deteriorate in sunlight, rain or wind. Indoor prints can use a wider range of materials but don't need the same weather resistance." } }, { "@type": "Question", "name": "Can you colour-match to Pantone references?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, we can match Pantone spot colours to ensure brand consistency across all your printed materials. Please provide Pantone references with your artwork for the closest match." } }, { "@type": "Question", "name": "Do you offer short-run printing?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, digital print is ideal for short runs. There are no minimum quantities, so we can print from a single copy upwards." } }, { "@type": "Question", "name": "Can you print on fabric or mesh?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, we print on fabric, mesh and textile materials for banners, backdrops and exhibition displays. Mesh is useful for large outdoor graphics where wind loading is a concern." } }, { "@type": "Question", "name": "What is a FSDU (Free Standing Display Unit)?", "acceptedAnswer": { "@type": "Answer", "text": "An FSDU is a floor-standing display unit used in retail environments to hold and present products. They're typically made from corrugated cardboard and feature shelves, hooks or compartments. FSDUs are lightweight, cost-effective and fully customisable." } }, { "@type": "Question", "name": "Can you create custom shapes and structures?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. We build 3D structures of any shape and size, from life-size vehicle replicas and themed archways to oversized book props and character builds. If you can imagine it, we can probably engineer it." } }, { "@type": "Question", "name": "How durable are cardboard displays?", "acceptedAnswer": { "@type": "Answer", "text": "Modern cardboard engineering produces surprisingly strong and durable structures. An FSDU can easily support 20-30kg of product weight. For longer-term installations, we can use treated corrugated board, foamex or PVC for added durability." } }, { "@type": "Question", "name": "Do you produce prototypes before full production?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, for complex engineering projects we always produce a prototype for your approval before committing to full production. This ensures the design, dimensions and structural integrity are exactly right." } }, { "@type": "Question", "name": "Do you install nationwide?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, our installation teams work across the entire United Kingdom. Whether your project is in central London, Edinburgh, Cardiff or anywhere in between, we'll be there." } }, { "@type": "Question", "name": "Can you install at weekends or outside business hours?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, we regularly install displays outside normal business hours to minimise disruption. Weekend, evening and overnight installations are available - just let us know your requirements." } }, { "@type": "Question", "name": "Do you handle site surveys?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, we can conduct site surveys before installation to assess access, dimensions, surfaces and any potential challenges. This ensures a smooth installation day with no surprises." } }, { "@type": "Question", "name": "What industries do you work with?", "acceptedAnswer": { "@type": "Answer", "text": "We work across a wide range of industries including retail and FMCG, film and television, events and exhibitions, hospitality, education, corporate and the public sector. Whether you need a retail display for a supermarket, a themed prop for a film set, or branded signage for a corporate event, we have the experience and capability to deliver. Visit our industries page for more detail on sectors we serve." } }, { "@type": "Question", "name": "Can you handle urgent or last-minute projects?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, we understand that deadlines can be tight and last-minute requests are part of the business. For straightforward print jobs we can often offer same-day or next-day turnaround. Larger projects involving engineering or installation require more lead time, but we will always do our best to accommodate urgent requests. Call us on 01707 661 332 to discuss your deadline." } }, { "@type": "Question", "name": "Do you offer prototyping for cardboard engineering projects?", "acceptedAnswer": { "@type": "Answer", "text": "Absolutely. For any complex cardboard engineering project we produce a full prototype for your review and approval before committing to a production run. This allows you to check dimensions, structural integrity, print quality and overall appearance. We can make adjustments based on your feedback before manufacturing the final units, ensuring the finished product meets your exact requirements." } }, { "@type": "Question", "name": "What is your minimum order quantity?", "acceptedAnswer": { "@type": "Answer", "text": "We have no minimum order quantity. We're happy producing a single one-off piece or a run of thousands. Every project is quoted individually, so you only pay for what you need." } }, { "@type": "Question", "name": "How do I send you my artwork files?", "acceptedAnswer": { "@type": "Answer", "text": "The easiest way to send us your files is through our secure upload page on our website. We accept PDF (preferred), AI, EPS, PSD, TIFF, JPEG and PNG files. For best results, please supply artwork in CMYK colour mode at 300dpi for standard print or 150dpi for large format. If your files are too large for upload, contact us and we can arrange an alternative transfer method." } }, { "@type": "Question", "name": "How do I send large files?", "acceptedAnswer": { "@type": "Answer", "text": "Use our secure upload page at spdesignltd.com/upload. There's no account needed. If your files are too large, email us at sales@spdesignltd.com and we'll arrange a transfer link." } }, { "@type": "Question", "name": "Do you offer delivery only, or installation too?", "acceptedAnswer": { "@type": "Answer", "text": "Both. We can deliver flat-packed or assembled items anywhere in the UK. For projects that need professional fitting, our installation team covers the whole country, including evenings and weekends." } } ] } ] ] --- [01707 661 332 ](tel:01707661332)[hello@spdesignltd.com ](mailto:hello@spdesignltd.com) [](https://www.facebook.com/SPDesignltd128)[](https://www.instagram.com/spdesignltd/)[](https://www.linkedin.com/company/sp-design-ltd) [ SP Design Ltd Where Imagination Takes Shape ](/) [Home ](/) [Services ](/services) [![Digital Print](/assets/digital-print-DQB0deKw.jpg) Digital Print Small to large format ](/services/digital-print)[![Graphic Design](/assets/graphic-design-nl7UkEVO.jpg) Graphic Design Creative concepts ](/services/graphic-design)[![Cardboard Engineering](/assets/cardboard-engineering-BseKtuvr.jpg) Cardboard Engineering 3D structures ](/services/cardboard-engineering)[![Installation](/assets/installation-CHx21cc9.jpg) Installation Expert fitting ](/services/installation) [See all services →](/services) [Portfolio ](/projects) All Print Design Engineering [![Rajah FSDU retail display unit](/lovable-uploads/rajah-fsdu.png) Rajah FSDU](/projects/rajah-fsdu) [![Chinese New Year themed promotional display](/lovable-uploads/cny-display.png) Chinese New Year Display](/projects/cny-display) [![Cardboard standee for marketing campaigns](/lovable-uploads/card-standee.png) Card Standee](/projects/card-standee) [![Decorative bird sculptures in cardboard](/lovable-uploads/birds.png) Birds](/projects/birds) [![Large-scale pink flower art piece](/lovable-uploads/pink-flower.png) Flower](/projects/flower) [![Theatrical coffin props](/lovable-uploads/coffins.png) Coffins ](/projects/coffins) [View full portfolio →](/projects) [About ](/about)[FAQ ](/faq)[Contact ](/contact) [Get a Quote](/contact#quote)[Upload Files](/upload) [Home](/) FAQ # Frequently Asked Questions Got a question about our services? You'll likely find the answer below. If not, don't hesitate to [get in touch](/contact) - we're always happy to help. ## General ### What services does SP Design offer? ### Where are you based and do you deliver nationwide? ### How do I get a quote? ### What is your typical turnaround time? ### Do you offer design services or print-only? ### What file formats do you accept? ### Can I visit your workshop? ### Do you offer same-day or rush services? ### What materials do you print on? ### Are your materials recyclable/eco-friendly? ### Do you work with marketing agencies? ### What is your payment process? ## Digital Print ### What is the maximum print size you can produce? ### Do you print on rigid materials like foamex and acrylic? ### What is the difference between indoor and outdoor print? ### Can you colour-match to Pantone references? ### Do you offer short-run printing? ### Can you print on fabric or mesh? ## Cardboard Engineering ### What is a FSDU (Free Standing Display Unit)? ### Can you create custom shapes and structures? ### How durable are cardboard displays? ### Do you produce prototypes before full production? ## Installation ### Do you install nationwide? ### Can you install at weekends or outside business hours? ### Do you handle site surveys? ## Working With Us ### What industries do you work with? ### Can you handle urgent or last-minute projects? ### Do you offer prototyping for cardboard engineering projects? ### What is your minimum order quantity? ### How do I send you my artwork files? ### How do I send large files? ### Do you offer delivery only, or installation too? SP Design Ltd Digital printing, design and installation in Potters Bar since 2009. [](https://www.facebook.com/SPDesignltd128)[](https://www.instagram.com/spdesignltd/)[](https://www.linkedin.com/company/sp-design-ltd) Est. 2009 🇬🇧 Nationwide 1000+ Projects ### Services - [Digital Print](/services/digital-print) - [Graphic Design](/services/graphic-design) - [Cardboard Engineering](/services/cardboard-engineering) - [Installation](/services/installation) ### Company - [About](/about) - [How We Work](/process) - [Industries](/industries) - [FAQ](/faq) ### Contact - 26 Station Close, Potters Bar, EN6 1TL - [01707 661 332](tel:01707661332) - [hello@spdesignltd.com](mailto:hello@spdesignltd.com) Opening Hours Mon–Fri: 09:00–17:00 Sat–Sun: Closed ### Quick Links - [Home](/) - [Portfolio](/projects) - [Upload Files](/upload) - [Get a Quote](/contact) ### Stay Colourful Subscribe SP Design Ltd - Proudly printing since 2009. © 2026 All rights reserved.