Question 1

What services does SP Design offer?

Accepted Answer

We offer four core services: digital printing (from business cards to large format displays), graphic design (brand identity, campaigns, packaging), cardboard engineering (FSDUs, 3D structures, props, replicas), and professional installation nationwide.

Question 2

Where are you based and do you deliver nationwide?

Accepted Answer

We're based in Potters Bar, Hertfordshire (26 Station Close, EN6 1TL). We deliver and install across the entire United Kingdom - from local Hertfordshire projects to nationwide rollouts.

Question 3

How do I get a quote?

Accepted Answer

You can request a free quote by calling us on 01707 661 332, emailing sales@spdesignltd.com, or using the contact form on our website. We aim to respond within one business day.

Question 4

What is your typical turnaround time?

Accepted Answer

Turnaround depends on the project scope. Simple print jobs can be completed within 2-3 working days. Complex cardboard engineering or large installations may take 2-4 weeks. We always discuss timelines upfront and offer rush services where possible.

Question 5

Do you offer design services or print-only?

Accepted Answer

Both! We offer a complete end-to-end service from concept and design through to printing, engineering and installation. You can also supply your own print-ready artwork if you prefer.

Question 6

What file formats do you accept?

Accepted Answer

We accept PDF (preferred), AI, EPS, PSD, TIFF, JPEG and PNG. For best results, supply artwork in CMYK colour mode at 300dpi for standard print or 150dpi for large format.

Question 7

Can I visit your workshop?

Accepted Answer

Absolutely! You're welcome to visit our Potters Bar workshop. Please call ahead on 01707 661 332 to arrange a convenient time.

Question 8

Do you offer same-day or rush services?

Accepted Answer

We offer rush services for straightforward print jobs where possible. Please call us to discuss your deadline and we'll do our best to accommodate.

Question 9

What materials do you print on?

Accepted Answer

We print on a wide range of materials including paper, card, vinyl, PVC, foamex, acrylic, fabric, mesh, corrugated board and more. We can advise on the best material for your specific application.

Question 10

Are your materials recyclable/eco-friendly?

Accepted Answer

Yes, sustainability is important to us. We use eco-friendly UV-stable inks, recyclable materials wherever possible, and processes that minimise waste. Many of our cardboard engineering projects use fully recyclable corrugated board.

Question 11

What is the maximum print size you can produce?

Accepted Answer

Our large format printers can produce prints up to 3 metres wide with virtually unlimited length. For very large projects, we can tile multiple panels together.

Question 12

Do you print on rigid materials like foamex and acrylic?

Accepted Answer

Yes, we print directly onto rigid substrates including foamex, acrylic, dibond, corriboard and MDF. We can also laminate prints onto rigid boards for extra durability.

Question 13

What is the difference between indoor and outdoor print?

Accepted Answer

Outdoor prints use UV-stable inks and weather-resistant materials that won't fade or deteriorate in sunlight, rain or wind. Indoor prints can use a wider range of materials but don't need the same weather resistance.

Question 14

Can you colour-match to Pantone references?

Accepted Answer

Yes, we can match Pantone spot colours to ensure brand consistency across all your printed materials. Please provide Pantone references with your artwork for the closest match.

Question 15

What is a FSDU (Free Standing Display Unit)?

Accepted Answer

An FSDU is a floor-standing display unit used in retail environments to hold and present products. They're typically made from corrugated cardboard and feature shelves, hooks or compartments. FSDUs are lightweight, cost-effective and fully customisable.

Question 16

Can you create custom shapes and structures?

Accepted Answer

Yes. We build 3D structures of any shape and size, from life-size vehicle replicas and themed archways to oversized book props and character builds. If you can imagine it, we can probably engineer it.

Question 17

How durable are cardboard displays?

Accepted Answer

Modern cardboard engineering produces surprisingly strong and durable structures. An FSDU can easily support 20-30kg of product weight. For longer-term installations, we can use treated corrugated board, foamex or PVC for added durability.

Question 18

Do you produce prototypes before full production?

Accepted Answer

Yes, for complex engineering projects we always produce a prototype for your approval before committing to full production. This ensures the design, dimensions and structural integrity are exactly right.

Question 19

Do you install nationwide?

Accepted Answer

Yes, our installation teams work across the entire United Kingdom. Whether your project is in central London, Edinburgh, Cardiff or anywhere in between, we'll be there.

Question 20

Can you install at weekends or outside business hours?

Accepted Answer

Yes, we regularly install displays outside normal business hours to minimise disruption. Weekend, evening and overnight installations are available - just let us know your requirements.

Question 21

Do you handle site surveys?

Accepted Answer

Yes, we can conduct site surveys before installation to assess access, dimensions, surfaces and any potential challenges. This ensures a smooth installation day with no surprises.

Question 22

What industries do you work with?

Accepted Answer

We work across a wide range of industries including retail and FMCG, film and television, events and exhibitions, hospitality, education, corporate and the public sector. Whether you need a retail display for a supermarket, a themed prop for a film set, or branded signage for a corporate event, we have the experience and capability to deliver. Visit our industries page for more detail on sectors we serve.

Question 23

Can you handle urgent or last-minute projects?

Accepted Answer

Yes, we understand that deadlines can be tight and last-minute requests are part of the business. For straightforward print jobs we can often offer same-day or next-day turnaround. Larger projects involving engineering or installation require more lead time, but we will always do our best to accommodate urgent requests. Call us on 01707 661 332 to discuss your deadline.

Question 24

Do you offer prototyping for cardboard engineering projects?

Accepted Answer

Absolutely. For any complex cardboard engineering project we produce a full prototype for your review and approval before committing to a production run. This allows you to check dimensions, structural integrity, print quality and overall appearance. We can make adjustments based on your feedback before manufacturing the final units, ensuring the finished product meets your exact requirements.

Question 25

What is your minimum order quantity?

Accepted Answer

We have no minimum order quantity. We're happy producing a single one-off piece or a run of thousands. Every project is quoted individually, so you only pay for what you need.

Question 26

How do I send you my artwork files?

Accepted Answer

The easiest way to send us your files is through our secure upload page on our website. We accept PDF (preferred), AI, EPS, PSD, TIFF, JPEG and PNG files. For best results, please supply artwork in CMYK colour mode at 300dpi for standard print or 150dpi for large format. If your files are too large for upload, contact us and we can arrange an alternative transfer method.

Frequently Asked Questions

General

Digital Print

Cardboard Engineering

Installation

Working With Us